Talk to Orion

Before You Contact Support

Have these details ready to help us understand the issue:

• Your organisation, contact name and callback number.
• The affected device or application, including its model or serial number where available.
• Any error message and a brief description of what happens.
• Whether one person, a team or multiple locations are affected.

Invoice & Payment Assistance

For questions about an Orion invoice or how to make a payment, contact the team with your invoice number. We’ll direct your enquiry to the appropriate person.

For ongoing account assistance, speak with your dedicated Account Manager.