Cybersecurity
Connect system maintenance, access controls, supported device protection and recovery planning with the way your people work.
Explore CybersecurityYour Partner in the Office / Managed IT
IT Support & Managed IT
Reliable technology. Responsive support. Bring workplace systems and user support together with cybersecurity, Dell business technology and Hubstaff workforce tools, with the right configuration and support scope for your organisation.
Within IT Support & Managed IT
Protection, equipment and workplace tools.
Explore the connected areas of your IT environment in more detail. Start with your requirements, then choose the technology and support appropriate for your team.
Dell Business Solutions
Explore workplace computers, professional workstations, displays and infrastructure alongside equipment selection, configuration and ongoing IT requirements.
Explore Dell Business SolutionsHubstaff
Bring time tracking, timesheet approvals, project costs and workforce reporting into the conversation about your workplace applications and devices.
Explore HubstaffEquipment, software licences, security controls, configuration and ongoing support are scoped separately where required. These offerings are not automatically included in every Managed IT agreement.
Worry Free Support
More than fixing faults. Support that helps prevent them.
Slow systems, unreliable connectivity and ageing infrastructure can take time away from your business. Orion brings proactive management, maintenance and user support together to help reduce disruption and keep people productive.
Our Worry Free Support packages cover the connected technology behind your workplace—from servers and workstations to printers and networks. The services included are agreed around your environment and support requirements.
Servers, workstations & devices
Keep the technology your team depends on maintained rather than waiting for a fault to interrupt the day. Orion’s managed support covers servers, workstations and printers as part of your wider IT environment.
- Proactive infrastructure management
- Operating-system patches and antivirus definition updates
- Support for connected workplace devices
Network support & connectivity
Reliable access to systems and information starts with a working network. Orion supports network connectivity alongside the servers and devices it connects, helping address issues across the environment rather than in isolation.
- Network infrastructure support
- Connectivity troubleshooting
- Support across connected systems and devices
24/7 infrastructure monitoring
Orion’s Worry Free Support uses secure monitoring software around the clock to help identify problems before they affect operations. Monitoring complements ongoing maintenance and user support.
- 24/7 monitoring using secure software
- Visibility into developing infrastructure issues
- Proactive management alongside helpdesk support
24/7 infrastructure monitoring describes the monitoring service, not a guaranteed incident response or recovery time.
Your connected workplace
Help your people work. Wherever business takes them.
24/7 Help Desk Support
Give your team a place to turn when technology gets in the way. Orion’s analysts provide phone and remote-control support using secure software, with technical escalation and an onsite visit arranged where required.
- End-user assistance and troubleshooting
- Phone and secure remote support
- Technical escalation and onsite assistance
Hosted Exchange & Microsoft 365
Support business email with hosting options built on Microsoft Exchange infrastructure, including Microsoft 365. Orion helps organisations choose an email-hosting solution suited to their requirements.
- Microsoft Exchange-based email hosting
- Microsoft 365 email solutions
- Options matched to your organisation’s needs
Cloud services & mobile access
Make company information accessible to teams working across branches or away from the office. Orion’s cloud offering supports a mobile workforce and includes backup and disaster recovery options.
- Company-data access across multiple locations
- Mobile access, including iOS and Android devices
- Cloud backup and recovery options
Backup & disaster recovery
Prepare for disruption before it happens. Orion provides disaster prevention and recovery options, including cloud backup, to help organisations restore access to information and resume operations after an interruption.
- Backup options for business information
- Disaster prevention and recovery solutions
- Recovery planning around your business requirements
Professional services & IT implementation
When your technology needs change, Orion’s technical consultants and architects can help develop a suitable, scalable solution. Professional services include hardware and software purchasing, installation, configuration and consulting for IT projects.
Technology around your business
Start with the problems your team needs solved.
Your IT environment should support how people work—not make the day more complicated. Tell Orion what is slowing your team down, which systems are essential and what you need to change.
- The devices and locations you need supported
- The email, cloud and business systems you rely on
- Your backup, recovery and security priorities
Looking for more consistent time records across your team? Explore Hubstaff alongside your device and access requirements. It is a separate workforce application—not part of infrastructure monitoring or automatically included in Managed IT.
Planning an ongoing change? Your dedicated Account Manager can help connect business requirements with the relevant Orion team. For faults or urgent assistance, contact the helpdesk directly.
Recurring faults interrupting the day?
Discuss your existing devices, network and support arrangements with Orion. Managed infrastructure support and maintenance can help address the systems behind repeated interruptions.
People working across locations?
Explore company-data access and email-hosting options that support branch offices and a mobile workforce, alongside the network connectivity they depend on.
Replacing systems or planning a change?
Bring installation, configuration and recovery requirements into the conversation early. Orion’s professional services can help shape technology around the way your organisation works.
IT and cybersecurity belong in the same conversation.
Operating-system updates, antivirus maintenance, access to information and backup options are connected. Explore how these everyday foundations fit into a broader approach to protecting your workplace.
Your Partner in the Office
Make IT work better for your business.
Talk to Orion about your current environment, the issues you want to resolve and a support approach suited to your organisation.