IT Support & Managed IT / Cybersecurity
Cybersecurity
Help protect your business, systems and information with a practical approach that connects everyday IT, office equipment and the way your people work.
A connected approach to protection
Cybersecurity starts with your everyday workplace.
Protecting a business means thinking about its people, information and technology together. Maintenance, sensible access to information and preparation for disruption all have a part to play—not just the tools installed on a device.
Orion connects managed IT support and maintenance with the security capabilities available in supported office equipment. The right combination depends on your systems, risks and business requirements.
Keep systems up to date
Out-of-date systems can create avoidable exposure. Orion’s managed services include operating-system patches and antivirus definition updates for supported infrastructure, bringing everyday maintenance into your protection approach.
Stay aware of infrastructure issues
Orion’s Worry Free Support includes 24/7 monitoring of supported infrastructure using secure software to help identify developing problems. This operational monitoring helps keep systems reliable; dedicated security monitoring requires a separate service.
Connect protection with IT support
Servers, workstations, printers, networks and cloud access form one connected workplace. Consider security alongside how these systems are maintained and supported, rather than treating it as a separate product purchase.
People & processes
Good technology needs good everyday habits.
The way your team handles enquiries, shares information and requests access matters. A useful security conversation looks at everyday decisions as well as technical settings.
Use these questions to review your everyday practices and identify where your team needs clearer guidance. Discuss any specialist training, audit or compliance requirements separately with Orion.
Questions worth asking your team
Unexpected messages
Do people know how to check suspicious emails, unusual links or requests for payment details before taking action?
Access to information
Who needs access to shared information, and how are permissions reviewed when people join, change roles or leave?
Working away from the office
How does your team access company information remotely, and which devices are used?
Reporting concerns
Does everyone know who to contact when they notice something unusual or believe information may be at risk?
Equipment choices and recoverability belong in the conversation.
Dell’s compatible device-security features and PowerProtect tools provide options for a wider protection and recovery design. Confirm the hardware, licences, configuration and testing your environment needs; no equipment removes all cyber risk.
Explore Dell data protection optionsPrinter and scanner security
Don’t overlook the devices handling your documents.
Printers and multifunction devices handle business information and connect to your network. Explore device, data, access and communication controls available on supported equipment as part of your wider security planning.
Security features vary by model, firmware, configuration and optional software. Confirm the controls available on your chosen Epson or HP device with Orion before selecting a product.
Device protection
Security starts with the equipment itself. Supported models can check firmware and protect the startup process to help resist unauthorised changes.
- Firmware signature verification
- Secure boot
- Runtime intrusion detection on supported models
Data protection
Office equipment can store sensitive business information. Model-dependent controls help protect stored data and manage its removal when a device is retired or reassigned.
- Hard-drive encryption and secure data erasure
- Trusted Platform Module (TPM)
- Password encryption
Access control
Manage who can use a device and its functions. Authentication and controlled document release can help keep printing, scanning and copying within an authorised workflow.
- User authentication and function restrictions
- PIN-based print release on supported devices
- Job logging and usage controls
Communication protection
Information needs protection as it moves between systems. Supported printing and imaging products include encrypted communication and network-management protocols.
- IPsec for supported network connections
- SNMPv3 network-management security
- SSL/TLS, including TLS 1.3 on supported models
Prepare for disruption
Protection and business continuity go together.
Backups and recovery options are an important part of planning for technology disruption. Orion’s cloud and disaster recovery offerings help organisations prepare to restore information and operations after an interruption.
Recovery requirements depend on the systems involved, your backup arrangements and business priorities. No solution can remove every risk or guarantee a particular recovery time.
Explore cloud, backup & disaster recoveryStart with what matters most.
- 1
Identify essential systems
Which systems and information would have the greatest impact if they became unavailable?
- 2
Review access and device needs
Consider how information is stored, shared and handled across office equipment, users and locations.
- 3
Discuss backup and support arrangements
Bring your current recovery options, support contacts and operational priorities to the conversation with Orion.
Your Partner in the Office
Make security part of your technology plan.
Talk to Orion about your connected environment, the information you need to protect and the support options appropriate for your business.