Managed Print Services / Fleet monitoring
A clearer view of your print fleet. Cloud-based device monitoring, automated meter readings and consumable information help connect everyday printing with practical service and supply planning.
Information that supports the next decision
MPS Monitor is a cloud platform for remote monitoring and management of printing devices. It brings supported device status, usage and supplies information together so a print fleet can be reviewed as a connected environment.
Within Orion’s Managed Print Services, this information supports conversations about consumables, maintenance and how your equipment is being used. Agree the monitored devices, responsibilities and service scope around your organisation.
Fleet monitoring is different from controlling individual print jobs. MPS Monitor does not replace Epson Print Admin for authenticated release and user-level print policies, or Epson Connect for email and mobile printing.
Start with the information your team needs, then confirm the functions supported by the exact devices and monitoring configuration.
Bring information from compatible printing devices into a central cloud platform. Review the fleet across agreed locations instead of collecting device information separately at every office.
Confirm the supported devices, data collection requirements, network access and authorised users before deployment.
Monitor device conditions and output information to help identify equipment that needs attention. A shared view makes it easier to discuss a developing issue with the people responsible for support.
Available information depends on what each device exposes and whether its monitoring connection is operating.
Collect supported print counters automatically, reducing routine manual reading and transcription. Use meter information as part of the agreed print-service administration process.
Counter types, collection frequency and how readings are used are confirmed for your devices and service arrangement.
Review supported ink or toner levels to plan replenishment around the fleet’s needs. Supply information helps Orion coordinate consumables without relying only on a user noticing a low-supply message.
Supply fulfilment and ordering rules are configured separately. Monitoring does not guarantee delivery dates or prevent every interruption.
Use automatic notifications to bring relevant device events to the attention of the responsible team. Connect monitoring information with the next service or replenishment decision.
Agree alert recipients, responsibilities and escalation arrangements. An alert is not a guaranteed response or repair time.
Review device usage and operational information to inform print-environment discussions. Look at workload patterns alongside locations, business needs and the capabilities of the equipment.
Use the information to guide decisions, not to promise a fixed saving or assume the same workload suits every device.
Identify the printers, locations and information required. Check device compatibility and network access.
Configure the agreed data collection agent and cloud environment, with responsibilities and access defined.
Collect supported counters, device conditions and consumable information. Configure relevant notifications.
Use monitoring and reporting to plan supplies, discuss issues and review fleet requirements with Orion.
MPS Monitor is not limited to an Epson-only environment. Orion can assess compatible Epson and HP printing devices as part of a Managed Print Services discussion; support for one model does not establish support for every model or function.
Your Partner in the Office
Talk to Orion about device monitoring, meter readings, consumables and your ongoing Managed Print Services requirements.
